Shipping Policy
We are always committed to providing you with efficient and reliable logistics services to ensure that your goods can be delivered as quickly and safely as possible.

Shipping Time

Order Processing Time:1-5 days

Order delivery time
Standard Shipping: 10-15 business days.
Fast Shipping: 5-10 business days
(*To view the complete shipping rules, please click here to view our shipping policy)

Delivery Area
The areas where we provide delivery services include the United States and Germany.
Special note: Military or political bases, remote areas, etc. are not included in the delivery range for the time being.

Delivery Reminder
Due to the impact of weather, traffic conditions, logistics partners and other factors during transportation, transportation time may be delayed, and delivery information updates may be delayed or even temporarily unavailable. Please rest assured that once such a situation is discovered, we will communicate and coordinate with logistics partners as soon as possible to urge logistics to ensure that you receive the goods as soon as possible.

*Note: During peak seasons or promotional periods, increased logistical pressure may occasionally lead to delivery failures or lost packages. Rest assured: If your package encounters any issues or gets lost during transit, this is the responsibility of the delivery carrier. As long as you contact us immediately, we will track the entire logistics process and, upon confirmation, will resend the same product free of charge or issue a refund, aiming to minimize the impact on you.

Holiday Delivery
During public holidays, logistics delivery may be affected to a certain extent, resulting in a delay of a few days in delivery time. We will notify you in advance by email or SMS before the holiday. Thank you for your understanding and support.

Contact Information
If you have any questions or need help during the delivery process, please feel free to contact us through the following methods:
Email: hello@huloosleep.com
Working hours: Monday to Friday (GMT-5, Eastern Time Zone, USA)
We will serve you wholeheartedly to ensure that you have a pleasant shopping experience!